| 000 | 00606nam a2200205Ia 4500 | ||
|---|---|---|---|
| 005 | 20250717122219.0 | ||
| 008 | 250401s2015 xx 000 0 eng d | ||
| 020 | _a9781138789838 | ||
| 041 | _aEnglish | ||
| 084 |
_aX5:321-8 _bQ5 |
||
| 100 | _aButtle, Francis | ||
| 245 | 0 | _aCustomer Relationship Management : Concepts And Technologies | |
| 250 | _a3rd | ||
| 260 |
_bRoutledge (Taylor & Francis Group), New York _c2015 |
||
| 300 | _a400 | ||
| 650 | _aBBA | ||
| 653 | _aBBA:Commerce:EAFM,Customer:Relationship:Management:Concepts:Technologies,Consumer, | ||
| 700 | _aMaklan, Stan | ||
| 942 |
_2z _cBK |
||
| 999 |
_c38877 _d38877 |
||